Credit Controller

Job Reference
CC-WP-W-74948
Salary Description
£11.80/hr
Contract Type
Contract
Location
Bromsgrove
Advert

Job Title: Credit Controller
Location: Bromsgrove (B60)
Salary: £11.80/hr
Hours: Monday - Friday 9-5

Must be German speaking!!!


Our client is a leading provider within their field established since 1989. You will be based at their Head office and provide credit control support to the credit control manager. This is a fantastic opportunity to join an organisation that is going through a rapid period of growth.

Day to day duties will include the following:

  • Actively pursue customers for payment via telephone, email, and letter to ensure cash is received in a timely manner and to agreed payment terms
  • Monitor incoming email box and respond in a timely manner to customers queries and requests
  • Liaise with customers to resolves queries and disputes to facilitate payment
  • Chase and escalate customer queries within the business to ensure agreed resolutions are actioned to facilitate payment
  • Log accurate records of all customers incoming and outgoing communication to enable understanding of queries, confirmation of all customers contacted and to follow up on promised payments
  • Process credit card payments
  • Generate weekly computerised arrears letters - ensuring relevant customers receive the appropriate written communication.

Previous experience and skills:

  • Experience of working in a Credit Control role
  • Good telephone manner
  • Excellent communicator, both written and verbal
  • Methodical approach to work
  • Strong attention to detail
  • Organised
  • Committed
  • Knowledge of Sage Accounts & Microsoft Office

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories, Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help. OFF44

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