Time Critical European Logistics Coordinator

Job Reference
Salary Description
Up to £30k dependant on experience
Contract Type

Time Critical European Logistics Coordinator


£25,000-£30,000 d.o.e.

Monday-Friday 08:30-17:30



The successful candidate will work for a forward-thinking, growing logistics company based in Redditch, Worcestershire. The company provide global supply chain solutions, covering: UK Logistics, Time Critical Logistics, European Logistics, International Logistics, Customs Clearance, Warehousing and Distribution and Packaging solutions.



Effective, accurate and timely management of European and International support tasks listed below, (but not limited to):

  • Managing customer enquiries by phone and email / orders and loading them onto the system
  • Booking and tracking shipments
  • Sourcing and communicating with suppliers required for transport
  • Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
  • Closing out job files by obtaining POD and any other required information (Purchase orders, references etc), and scanning documents onto the system
  • Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
  • Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
  • Keeping on top of legislation requirements, including WTD, tachos and maintenance for different vehicle types
  • Monitoring and following up trailer damage issues to ensure that the proper information is captured and that customers are aware of any charges incurred
  • Ensuring completed jobs are updated on the system and checked prior to invoicing
  • Ensuring paperwork is filed accurately and in a timely manner
  • Managing priorities to achieve desired results and deadlines
  • Liaison with Operations, Accounts and Warehouse
  • Effective escalation of issues relating to customer / AMCO / System requirements
  • Maintenance of system data and its integrity


Overall scope of the position:

  • To assist Operations with the above activities
  • Ensuring all support tasks are undertaken and completed in a
  • timely and accurate manner
  • To ensure the Transport system is kept up to date with incoming enquiries and closing out jobs
  • Support Operators and Managers
  • Any other reasonable request to support business requirements


Key result areas:

  • Communication with customers and internal staff and managers
  • Accuracy of the information captured
  • Understanding of the role
  • Timely input onto the system of jobs
  • Escalation of any queries or issues
  • Closing out of Jobs
  • System housekeeping


The role is Monday – Friday 08.30hrs – 17.30hrs. As the freight industry can be unpredictable, the hours will at times require flexibility



  • Proven experience in a similar position
  • MS outlook and MS Office - full proficiency in Word and Excel
  • An understanding of KPIs and the importance of monitoring these on a regular basis
  • Using Database systems (desired)
  • Working within a fast-paced environment


Personal competencies:

  • Self-managing with good attention to detail
  • Highly organised with the ability to remain focused under pressure
  • Methodical and thorough approach to work
  • Must have a good level of English and Maths
  • Must have strong geographical UK knowledge
  • Must be computer literate including MS Office, email, spreadsheets and transport databases
  • Ability to multi-task and juggle priorities to meet requirements
  • Ability to adhere to processes
  • Leading by example with a self-motivated, “can do” approach to achieving requirements & targets
  • Must have a ‘Can Do Attitude’ and a desire to improve
  • Flexible – a “team player”



Logistics For Your World

Amco are here to help

We use cookies to give you the best online experience. You can see how we use cookies here..    Ok, I got this
We're working on it!

It'll be ready in a jiffy...