Customer Service Agent

Job Reference
CSA-WP-W-72102
Salary Description
£10.20ph - £21-22k per annum
Contract Type
Permanent
Location
Walsall ,
Walsall
Advert

Job Title: Customer Service Agent 

Location: Walsall

Salary: £10.20ph - £21-22k per annum

Hours: Monday - Friday 08:00 - 16:00

 

The market leading food suppliers are currently recruiting for a Customer Service Agent to join their expanding team.

You'll be working with a great team, with years of experience, all on hand to help each other. If you're an outgoing, confident individual with telesales experience, we'd love to hear from you. There is no cold calling involved in this role.

 

What's in it for you?

 
•Great staff discount
•Team build activity days
•Taste-testing events
•On site parking  


The successful candidate will be responsible for:
•Working through your customer list, calling them at their regular time
•Deal with product enquiries, delivery queries and general customer service
•Helping new customers understand how we can help them
•Some general administration 
•Dealing with customer complaints
•Upselling products
•Answering incoming calls
•Meeting sales targets and deadlines
•Teamwork!

 

To be successful in this role you will need to:
•Be computer literate, including Microsoft Excel
•Minimum 2 years' experience in a similar role
•Telesales experience
•Be confident and outgoing
•Ability to work with accuracy and at pace
•Excellent communication skills both written and verbal
•Strong analytical and problem-solving skills

 


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.off38

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