Credit Control Manager

Job Reference
Salary Description
Competitive Salary + Super Hero Benefits
Contract Type
Coventry ,


Founded in Everett (US), Funko is the global purveyor of pop culture consumer products, most well-known for its collectible Pop! Vinyl figures. With over 1,000 licenses, Funko has the largest portfolio of categories and items in the pop culture business. Funko’s inimitable designs span: vinyl figures, apparel, plush toys, board and card games, keychains and more. Funko also owns brands including; the innovative Snapsies™ toy, the Japanese inspired Paka Paka, Wetmore Forest and more. With a world-renowned in-house production and creative team, the Funko brand will only grow from here!


Funko EMEA’s HQ is based in West London’s Hammersmith, UK and its brand-new state-of-the-art distribution centre is based in Coventry, UK. At Funko EMEA, we have a diverse and collaborative culture with a propensity for action whilst always striving to have FUN! To learn more, visit our first-ever European online store, check out and stay in touch on social over at Twitter (@FunkoEurope), Facebook (/FunkoEurope) and Instagram.


Born in Southern California, Funko’s subsidiary, Loungefly, is a contemporary fashion brand that designs a wide selection of unique licensed fashion accessories including products derived from Disney, Marvel, Harry Potter, Hello Kitty, Star Wars and more. Hailed by fashion bible Grazia as, “the fan-focused accessory brand”, Loungefly produce coveted and collectible fashion accessories that dedicated fans around the globe are very quick to hunt down. Made from premium materials, products include; backpacks, cross-body bags, cardholders, wallets and purses. Loungefly injects the “Fun(ko)” into every outfit! Keep up to date over at Instagram (@LoungeflyEurope)!


Role Summary:

Reporting into the Financial Controller, you will be responsible for managing the Credit Control team for EMEA.  You will work with your team, internal departments and external stakeholders to ensure proactive customer cash collection/supplier payment management, thereby optimizing the cash flow for the business.

What You'll Do:

Manage the Credit Control team, with the Credit Control Team Leader, to drive active account management, collection of cash in a timely manner, management of aged debt and limit the company’s exposure to bad debt.

Set objectives and monitor KPI’s, including weekly ledger reviews and achieving monthly cash collection/aged debtor/debtor day’s targets.

Produce appropriate management reports on a weekly and monthly basis.

Provide escalation point for the team to resolve stubborn aged debt/invoice query issues.

Review credit limits/payment terms of existing and new accounts, balancing need for growth vs risk.

Manage release of orders to balancing credit risk vs supporting business growth.

Prepare weekly cash flow forecasting and reporting of differences v actual.

Oversee month end (and year end) closure of the sales ledger.

Act as main point of contact with Group Credit Control Manager based in the US.

Continue to drive efficiencies and improvements within the Credit Control team.

Collaborate with other departments to improve end to end Order to Cash process.

Proactively own and build the Finance relationship with our major customers.

Develop the Credit Control team, providing individuals with regular feedback, support, training, development and coaching.

 What You'll Bring:

Self-starter, results driven with strong bias for action.

Ability to build and develop excellent working relationships with both your internal and external customers.

Experience of managing a fast-paced Credit Control/Accounts Payable team, ideally within an FMCG growth business.

Track record of successfully developing individual team members and team.

A highly organized and proactive approach to work, supporting the team when required.

Excellent verbal and written communication skills.

Excellent IT skills including intermediate Excel.

Proficiency in accounting software applications.

Experience of an EMEA multicurrency ledger.

 Why Join:


This is a fantastic opportunity within a rapidly expanding business, which is on track for phenomenal growth.

The opportunity to help grow something from a relatively small base within a highly buoyant marketplace.

Excellent promotional opportunities as the business grows.

Outstanding culture, which is fun, dynamic and constantly evolving.


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