Support Service Officer

Job Reference
Salary Description
Contract Type

Support Service Officer
Hours: Monday to Friday - 9am to 5pm
Location: Redditch
Pay Rate: £10.83
My client is looking for someone to join their repairs team to help maintain and provide customer support to tenants to resolve their issues,

Day to Day Duties:
* Taking calls from customers to understand the customers request and to help solve their issue.
* Providing expert advise
* Updating the inhouse system with repairs that need to be processed
* Taking Payments over the phone

Skills & Experience:
* Previous customer service experience over the phone
* Excellent communication skills
* Attention to detail

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help. Off25

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