Inbound Customer Service Advisors

Job Reference
ICSA-R-S-59510
Salary Description
£10.57 Per Hour
Contract Type
Temp to Perm
Location
Burton-on-Trent
Advert

Inbound Customer Service Advisors

Salary: £10.57 per hour

Location: Burton on Trent

Hours: Working 37.5hrs per week on a shift rotation basis

           Between 9am-7pm Monday to Friday, Saturday 9am-5pm, Sunday 9am-5pm

Duration: Temporary with a view to permanent

Our client is a leading industry expert who has been established for over 30 years. They take pride in delivering a first class service to their customers at all times.

Due to expansion they are looking to recruit additional customer service advisors to join their team. The roles will be offered on a temporary with a view to permanent basis. Progression opportunities are available for those looking to excel in their career.

Day to day duties & responsibilities:

  • Responding to inbound customer enquiries
  • Updating the inhouse system
  • Dealing with customer queries
  • Adherence to data protection and company policies at all times       

As a person you will need the following experience and qualities:

  • Previous call centre experience (Desirable)
  • Previous customer service experience (Essential)
  • A strong, clear telephone manner
  • Pro- active and motivated approach to work
  • Great communication and listening skills
  • Brilliant at building rapport with customers

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help. Off12

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