Installation Schedule Co-Ordinators

Job Reference
ISCO-R-W-57091
Salary Description
Per Annum
Contract Type
Permanent
Location
Redditch
Advert

Installation Schedule Co-Ordinators
Redditch
£20,000PA
Reporting to: Scheduling Team Leader

Responsibilities:
-Diary Planning for the booking of installations ensuring all details are added to the IT system
-Ensure IT system (CRM) is updated in a standardised way with all required details to support the customer journey
-Using location information to ensure cost-effective utilisation of installers when scheduling installations
-Support transparent customer journey by being part of the customer communication chain and making phone-calls to customers confirming install lead-time.
-Make outbound calls and issue installation paperwork to all installers prior to the installation
-Take Inbound calls from customers and installers in relation to the schedule of installations
-Support the process of installer invoices to prevent any delays to payments
-Support with other scheduling tasks where required

Continuous Improvement

-Work as a team to suggest and implement changes to improve systems/processes to create efficiency and productivity improvements.

Personal Attributes / Experience

-Organised and able to independently manage time
-Analytical and detailed
-Good verbal and written communication skills.

-Work as a team to suggest and implement changes to improve systems/processes to create efficiency and productivity improvements.

Personal Attributes / Experience
-Organised and able to independently manage time
-Analytical and detailed
-Good verbal and written communication skills.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help

 

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