Home Working Customer Service Advisor

Job Reference
HWCSA-R-G-56952
Salary Description
£9.00 per hour
Contract Type
Temporary
Location
Manchester
Advert

Home Working Customer Service Advisor
This is a bring your on device role, therefore candidates must have their own Windows 8 or 10 PC or laptop (Mac's, Apple, IPad and Chromebook devices are not supported)

Remote, UK wide

Temporary, ongoing

Salary: £9.00 per hour 

Hours: 37.5 hours, Monday to Sunday Shifts between: 7am-11pm  

 

We are hiring people throughout the UK to work from home helping the public with advice, guidance and support. Our customer is significantly expanding their inbound customer service team and will provide a full induction and training with a view to start as soon as possible.

 

Day to Day duties will include the following:

Taking inbound calls to people providing advice, guidance and support.

Booking appointments

Ensuring the timely and accurate recording of information through online service portals.

 

As a person you will need the following qualities and experience: 

Proficient in the use of Microsoft products, electronic systems and databases

Excellent telephone and communication skills

Able to deal with vulnerable customers

Polite and professional

Enthusiastic and positive

Ability to multi task

Fast broadband speed with at least 10MB/sec down and 20MB/sec upload speed.

Access to a machine running a Windows 8 or 10 operating system that is no older than 5-years and has got at least 4GB of RAM.

A headset with microphone.

Able to work from home in a quiet, private space

 

If this job is of interest to you, please complete our pre-screening today to avoid disappointment.  

 

Workforce Staffing are responsible agents representing employers throughout the UK with temporary and permanent placement services. We operate from several prime locations and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management.

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