Care Team Advisor

Job Reference
CTA-R-W-55623
Salary Description
Per Annum
Contract Type
Permanent
Location
Redditch
Job Description

Care Team Advisor 
£20k
37.5 hours (Mon-Fri, 9-5)

Responsibilities

  • Execute all elements of the installation process to provide extraordinary customer experience
  • Make daily outbound calls to ensure co-ordination with customers and installers during installations.
  • Be the point of contact to follow-up any issues arising during installations.
  • Undertake the collection of monies from customers related to installations.
  • Support to ensure any outstanding works are completed within a reasonable time-period.
  • Check and submit invoice paperwork to ensure on-time payments are made

Personal Attributes / Experience

  • Good communication skills
  • Customer service experience
  • Good attention to details
  • Previous experience of IT systems

 

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories, Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help. Off4

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