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European Operations Coordinator

EOC-R-W-51472
per annum
Permanent
Full-Time
Redditch

  

 

EUROPEAN OPERATIONS CO-ORDINATOR

Redditch

0830 - 1730 Monday to Friday

Circa £ 25 - 26,000 Dependent on experience. Contributory Pension

 

Main function of the job

     

This position forms part of the existing Operations Team.  It requires the jobholder to manage the day to day road transport sections and all of the related administration.  To build relationships with the existing clients and deliver a high standard of customer care at all times.

 

 

Duties of the role:

 

  • Manage the day to day bookings of European and UK road transport jobs
  • Raising job files and all appropriate paperwork
  • Processing jobs through Fast Freight software system
  • Extensive client liaison to include quotations, follow up, bookings and problem solving
  • Extensive supplier liaison to include rate negotiations, bookings and problem solving
  • Internal liaison with the Sales Team, assisting with quotations and service information
  • Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
  • Maximising the gross profit by negotiating with the supplier base
  • Proactively contacting the existing clients to maximise business potential
  • Invoicing jobs on completion
  • Populating internal analysis and key statistics
  • To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week's trading activity

 

 

SKILLS & EXPERIENCE REQUIRED

 

  • Must have European freight forwarding / transport operations experience
  • Air, Sea or UK transport operations experience would be useful
  • Strong Customer Service or Sales experience in rate negotiations and delivering quotations
  • Good communication skills
  • Good organisational skills
  • Good attention to detail
  • Can work to deadlines and handle pressure
  • Quick thinker / Problem solving
  • Self-motivated and enthusiastic character

 

 

Logistics & Supply Chain Workforce are responsible for placing thousands of dedicated professionals out to work across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Job categories include; Food Production, Food Processing, Warehouse, distribution and Planning. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

 

 

 

 



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