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Why Work For Sigma?

Our greatest asset is our people

Customer Service Advisor

£18,790 to £19,390 depending on experience
40 / per week - Full-Time

Customer Service Advisor

Scottish Power Extra Care

Work from home


Start date is 07/07/2021

Salary £18,790 to £19,390 depending on experience

You have opportunity to earn uncapped bonus

Contracted hours are between 8am-10pm Monday to Saturday (currently the latest finish is 7pm in the week and 2pm on a Saturday)

40 hour permanent contract, and hours are always worked over 5 days

Working from home currently, but if you are local there will be an opportunity to go back into Birmingham or Redditch office

Presentations held via Microsoft Teams every day this week at 10:30am


  • You will be taking calls from Scottish Power customers who are on their Priority Service Register
  • Scottish Power PSR service helps many customers, including:
  • Those in debt through the provision of help and advice
  • The elderly
  • The deaf
  • Visually impaired
  • The ill or disabled
  • Calls will be for varied reasons
  • You’ll assist customers with their queries and help them communicate with Scottish Power
  • Some calls can be tough, you’ll be resilient and able to turn calls into positive ones using your communication skills and the training you will have at the start of your journey with us

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