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Customer Service Advisor

£20,000 Per Annum

Customer Service Advisor

Location: Redditch
Salary: £20,000 Per annum
Hours: Monday to Friday - 9am to 5pm 

22 days holiday, plus bank holidays 

Immediately Available

Day to day duties:

  • Be the main point of contact to follow up any issues during installations
  • Execute all elements of the installation process to provide excellent customer experience
  • Making daily outbound call to ensure co-ordination with customers and installers during installations
  • Undertake the collection of monies from customers
  • Support to ensure any outstanding work is completed within a reasonable time-period
  • Check and submit invoice paperwork to ensure payments are made on time

Experience & Skills Required:

  • Previous customer service experience
  • ideally experience within objection handling / complaint handling
  • Excellent communication skills
  • Good attention to detail
  • Previous experience with IT systems
  • Data entry experience

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help



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