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Home Claims Insurance Surveyor

£30000-£36000 D.O.E
40 - 0 / per week - Full-Time
Redditch ,

Ferris UK Ltd are seeking an experienced Home Claims Insurance Surveyor. 

The position will involve attending policyholder properties that have been damaged and creating a report (following a prescribed template) assessing the validity of the claim along with the creation of a scope of work to rectify identified insured damage, along with any additional recommendations to insurers.

The successful candidate will work hand in hand with an assigned Project Manager ensuring customer satisfaction.

The role-Home Claims Insurance Surveyor will include:

  • Attending policyholder's properties that have notified their insurer of a potential insurance claim.
  • Surveying and assessing the cause of damage and validity of the claim.
  • Creation of a detailed report for client review (prescribed template)
  • Creation of a costed schedule of works (Using Xactimate)

. Submission of Variation Orders (VO’s)

  • Liaising directly with Loss Adjusters, Claims Handlers, Clients and Policyholders
  • The role will involve travel within a 70 Mile (approx.) radius of Redditch.

The position would suit someone with experience of scoping insurance related building works.

Successful candidates must be able to demonstrate previous experience in the managing of property insurance claims or building estimating.

Responsibilities include:

  • Creation of schedule of reinstatement works associated with the insured peril (using our scoping platform)
  • Managing a portfolio of work along with customer expectations.
  • Ensuring surveys are completed in a timely manner as per the Service Level Agreement (SLA)
  • Liaising with the appointed loss adjusters and claims handlers throughout the claim.

You will need to have:

  • Good organisational skills and understanding of MS Office.
  • A strong focus on customer service
  • Have Knowledge and experience of all insurance related perils such as fire, flood, escape of water and storm etc…

Experience needed- Home Claims Insurance Surveyor

  • Working as Building Surveyor (in the insurance repair field)
  • Sound knowledge of building technology and the building industry


  • Small works management
  • Knowledge of property insurance claims
  • Experience of preparing specifications, scopes of work and contract documents.

We are a progressive business with established credentials and can offer rewarding employment opportunities.

The Package:

  • £30K to £36K per year dependant on experience
  • Laptop, mobile phone, and surveying equipment
  • Vehicle Negotiable
  • Personal development
  • 20+ days holiday plus statutory holidays (increasing annually)
  • Statutory Pension

Job Type: Full-time


  • Birthday off after 1st year
  • Social Activities
  • 28 days holiday including Bank Holidays
  • Additional Days holiday accruement
  • Company – IT / Surveying equipment
  • Work related training courses & qualifications.
  • Personal progression actively encouraged & assisted.
  • Vehicle Negotiable

We are an equal opportunities employer.

Job Type: Full-time

Salary: £30,000.00-£36,000.00 pa

  • Monday to Friday


  • Insurance Surveying: 2 years (preferred)