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Why Work For Sigma?

Our greatest asset is our people

Customer Advisor

per annum
37 - 40 / per week - Full-Time
Birmingham ,

Customer Advisor

Permanent contract

Location: Initially working from home, then potentially Birmingham City Centre

Salary: £17,168 and £17,568 after probation (£17,568 initially with 3 months relevant previous experience)

Working hours: Monday to Friday 9AM-5PM 37 hours per week

Main purpose of the role:

As an Energy Advisor our customers will be relying on you.

You’ll need to take responsibility to get things right first time or figure out how to fix it when it wasn’t. We take everything as a learning curve, you’ll need to think fast, take responsibility, and use your initiative. It’s fast paced, so never a dull moment as you face new things every day! This is not your traditional call centre role; with little to none hierarchy we trust people to take their own initiative and do the right thing.     We’re looking for people with great communication and listening skills, which you can demonstrate from any previous Customer Service roles.

Someone who loves working and interacting with people in a fun, fast paced environment Has great communication skills, and can get the best from every situation Loves learning, and takes every opportunity to have feedback and use it to improve Enjoys the challenge of working to targets and seeing your performance improve Is comfortable using a PC and speaking over the phone

Apply now to be part of something exciting!


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