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Key Account Handler

KAH-R-W-45316
£18,000-£20,000 starting salary dependant on experience
Temp to Perm
37 - 40 / per week - Full-Time
Tenbury Wells

This exciting role will consist of you joining a team of account handlers, duties will include:-

- Administration of clients requirements on a daily basis through quotations using our bespoke software

- Providing advice to new and existing customers

- Contacting clients via phone and email to confirm the booking of jobs in the diary and dealing with any other queries that may arise

- Contacting the customers via email to confirm arrival times and any timing issues that may arise on the day

- To work towards and achieve agreed individual KPIS

- Answering of the phone

- Any additional adhoc duties

 

Skills and competences that would be an advantage but not essential:-

-High level interpersonal skills

- ability to build successful, mutually beneficial business relationships.

-Communication skills – able to communicate effectively and professionally to people with various levels of knowledge over the telephone and in writing.

-Planning, organisational and time management skills.

-Problem solving.

-Computer literate with experience of using Microsoft office



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