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logistics Coordinator

LC-R-W-45259
per annum
Permanent
Redditch

Quotes Logistics Coordinator
Redditch
£25,000 - £30,000
Shift pattern
2pm - 10:30pm Mon to Fri

JOB DETAILS
Responsible for
Effective, accurate and timely management of European and International support tasks listed below, (but not limited to):
•Managing customer enquiries by phone and email / orders and loading them onto the system
•Booking and tracking shipments
•Sourcing and communicating with suppliers required for transport
•Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
•Closing out job files by obtaining POD and any other required information (Purchase orders, references etc), and scanning documents onto the system
•Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
•Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
•Keeping on top of legislation requirements, including WTD, tachos and maintenance for different vehicle types
•Monitoring and following up trailer damage issues to ensure that the proper information is captured and that customers are aware of any charges incurred
•Ensuring completed jobs are updated on the system and checked prior to invoicing
•Ensuring paperwork is filed accurately and in a timely manner
•Managing priorities to achieve desired results and deadlines
•Liaison with Operations, Accounts and Warehouse
•Effective escalation of issues relating to customer / System requirements
•Maintenance of system data and its integrity

Overall Purpose / Scope of Position
•To assist Operations with the above activities
•Ensuring all support tasks are undertaken and completed in a timely manner
•To ensure the Transport system is kept up to date with incoming enquiries and closing out jobs
•Support Operators and Managers
•Any other reasonable request to support business requirements

Key Result Areas
•Communication with customers and internal staff and managers
•Accuracy of the information captured
•Understanding of the role
•Timely input onto the system of jobs
•Escalation of any queries or issues
•Closing out of Jobs
•System housekeeping

JOB REQUIREMENTS & COMPETENCIES

Experience
•Proven experience in a similar position
•MS outlook and MS Office - full proficiency in Word and Excel
•An understanding of KPIs and the importance of monitoring these on a regular basis
•Using Database systems (desired)
•Working within a fast-paced environment

Personal Competencies
•Self-managing with good attention to detail
•Highly organised with the ability to remain focused under pressure
•Methodical and thorough approach to work
•Must have a good level of English and Maths
•Must have strong geographical UK knowledge
•Must be computer literate including MS Office, email, spreadsheets and transport databases
•Ability to multi-task and juggle priorities to meet requirements
•Ability to adhere to processes
•Leading by example with a self-motivated, "can do" approach to achieving requirements & targets
•Must have a 'Can Do Attitude' and a desire to improve
•Flexible - a "team player"
Logistics & Supply Chain Workforce are responsible for placing thousands of dedicated professionals out to work across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Job categories include; Food Production, Food Processing, Warehouse, distribution and Planning. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.



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