Your browser is unsupported!

Update your browser to view this website correctly

Firefox logo Chrome logo Safari logo Opera logo

Customs Clearance Planner

per annum

Customs Clearance Planner


£21,500 plus shift allowance


Job Details

Responsible for 

  • Handling European and warehouse customs operations
  • Speaking to customers, suppliers and other internal depts to assist them with their enquiries on a daily basis
  • Problem solving and proactively helping to manage the custom processes.
  • Communicating with customers to extract the correct information and ease the passage of goods
  • Capturing, data-entry and validating master data, reporting any errors and ensuring they are resolved prior to next customs submissions
  • Working closely with the customs agents, in particular Customs Clearance Consortium (CCC) to complete customs declarations and resolve queries.
  • Communication with HMRC where necessary to ensure issues are reported and resolved to a satisfactory conclusion
  • Producing and managing adhoc/regular reports


Overall Purpose / Scope of Position    

The candidate must take control of customs/border processes and customer data flow to fast support the movement of goods from A to B



Key Result Areas


  • Accuracy of the information captured
  • Understanding of the role
  • Communication with others
  • Escalation of any queries or issues
  • System housekeeping


Hours - Various options


  1. 0600-14.30hrs (5 days)
  2. 14.30 - 23.00hrs (5 days)
  3. 0700hrs-19:00hrs, 19:00hrs-0700hrs (4 on 4 off, alternating nights a2 weeks on 2 weeks off)
  • 25 days holiday + bank holidays
  • Out of Hours/weekend support as appropriate







Job Skills 

  • Good attention to detail
  • Excel experience
  • Customer service experience
  • Proactive
  • Self-motivated



  • Sound knowledge of European transport
  • 1-2 years customs experience would be an advantage but is not mandatory



Personal Competencies 

  • Proactive
  • Good communicator
  • Self-motivated
  • Ability to multitask and prioritise
  • Ability to communicate and co-ordinate with the team and other departments


Logistics & Supply Chain Workforce are responsible for placing thousands of dedicated professionals out to work across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Job categories include; Food Production, Food Processing, Warehouse, distribution and Planning. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Powered by We Are Workforce | Terms Of Service | Privacy Policy | Cookie Policy