Teamleader

Job Team Leader - Day Shift
Location: West Bromwich
Salary: £14.00 per hour

About the Role:

We are looking for a proactive and experienced Logistics Team Leader to oversee pick, pack, and dispatch operations for key product lines on a day shift basis. Based in West Bromwich, this is a hands-on leadership role where you'll drive performance, support inventory accuracy, and ensure timely delivery to customers. You'll also play a key part in improving processes, supporting team development, and enhancing customer satisfaction.

Key Responsibilities:

* Lead and supervise the logistics team to ensure consistent, reliable support to production.

* Set high operational standards and take full accountability for team performance and area outcomes.

* Drive implementation of best practices and continuous improvement initiatives.

* Ensure achievement of departmental and site-level KPIs.

* Manage attendance, conduct return-to-work interviews, and initiate disciplinary actions as needed.

* Represent the logistics function in meetings and contribute to operational development.

* Oversee pick, pack, and dispatch processes for accurate and timely order fulfillment.

* Distribute workload effectively according to operational requirements.

* Identify and address training needs within the team; maintain training records.

* Escalate issues appropriately and in a timely manner.

* Promote 5S workplace organization and lean tools.

* Support day-to-day logistics leadership in the absence of senior staff.

* Lead team stand-downs and briefings to ensure strong communication.

* Report to the Logistics Supervisor on performance and suggest improvements.

* Implement solutions to minimize customer complaints and enhance satisfaction.

* Foster a positive work environment focused on employee wellbeing.

* Ensure full compliance with health and safety procedures, including hazard spotting and risk assessment.

* Requirements:

* Valid Reach FLT license (essential)

* Knowledge of safe working practices and health & safety regulations

* Proven experience leading teams in a warehouse/logistics environment

* Strong organizational, leadership, and communication skills

* Ability to manage a varied workload and work effectively under pressure

* Proactive, flexible, and solutions-oriented approach

* Experience with lean principles and continuous improvement methods

* Benefits:

* £14.00 per hour - paid weekly or monthly (depending on employer's payroll cycle)

* 25 days annual leave

* Festive Christmas shutdown

* Company-wide bonus scheme

* Service and recognition awards

* Training and development opportunities

* Company pension

* Life assurance (4x salary)

* Discounted gym membership

* Enhanced family-friendly policies

* Free annual flu vaccination

* Employee assistance programme

* Health cash plan

* Free cybersecurity training for home

* Cycle-to-work scheme

* Free onsite parking

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