Onsite Account Manager

Job title:          Onsite Account Manager        
Location:         Coventry        
Salary:             £28,000 - £30,000 plus commission
Hours:             05:30-14:30 (flexibility needed)

Due to an exciting period of growth from our existing customers, Workforce is looking for an experienced Onsite Account Manager to represent Workforce travelling between sites and acting as first point of contact for both clients and candidates.

Main duties and responsibilities

• To liaise with the client daily to understand their needs and plan your day accordingly.
• Contribute to the morning meetings daily to feedback on the requirements of your client
• To attend regular service review meetings with your clients to understand any areas for improvement in the service delivery write and place professional and effective job advertisements to attract candidates.
• Monitoring staff quality, attendance and attrition levels.
• Use marketing tools to source candidates, and develop and manage candidate relationships within chosen competency.
• Qualify candidate suitability for current or future vacancies, through questioning and referencing, always maintain and develop current client relationships to ensure that they receive the best service possible and to maximize business opportunities
• Manage large amount of temporary workers onsite, inductions.
• Work with colleagues to ensure we capitalize on every opportunity to generate revenue is achieved.
• Be able to use an in-house IT system to generate candidates.
• Manage the recruitment process from start to finish with both client and candidate. Deal with client/candidate queries and take ownership of objection handling.
• Manage placed candidates contract and maintain client relationships with active contractors and placements.
• Ensure administrative & general records are kept in line with and adhere to, the recruitment legislation.

Person Specification:  

• Must have previous experience in a similar role or have worked within a recruitment office
• Quick learner, able to prioritise own workload
• Good level of written and verbal communication skills
• Must be able to use standard IT systems (Microsoft Office, Windows, Email, and Internet Browsers
• Outgoing and confident personality. Cheerful with a good sense of humour and capable of dealing with people at all levels
• Keen to learn new skills with possible development within the role to encompass other duties in the future
• Must have a driving licence due to location and to travel between sites

Our employees benefit from:

Every Birthday is a holiday
1 Day Emergency Wellbeing Day
1-day Volunteer work for teams chosen charity
25 Days Holiday Plus Bank Holidays
28 Days Holiday after 3 Year Service.
Best-in-class training, Coaching and development
Certificated qualifications.
Fast career progression.
Excellent, easy-to-understand margin-based bonus that’s uncapped.
Salary increase for every 6 months objectives are hit
Access to discount and reward portal for high street retails and gym memberships
24/7 GP medical advice line
Travel Insurance
Personal accident insurance
Access to monthly mental health 1st aiders

Social and Team-building events throughout the year including infamous treasure hunts, murder mystery, branch socials, summer parties and of course excellent Christmas parties

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