Debt Collection Paralegal

Job Reference
Salary Description
Up to £35,000 per annum
Contract Type
Redditch ,

Job Title: Debt Collection Paralegal 

Salary: £28,000 - £35,000 per annum 

Location: Redditch

An exciting opportunity has arisen to join our client's Commercial Debt Recovery Team at a time of significant company growth. You’ll be responsible for managing a high-volume caseload of pre-legal
matters, with a focus on recovering overdue monies on business-to-business debts.

As a key point of contact for their clients, you’ll have the opportunity to build and develop strong relationships while gaining an understanding of their commercial requirements. This role is well-suited
for someone with a Credit Controller or Debt Recovery background looking to progress their career within Law. 

What's in it for you?

  • Experience working in an award-winning commercial law firm.
  • Ongoing training and development opportunities.
  • Work within a fun, supportive team with a shared vision of success.
  • Regular chances to contribute ideas in monthly forums.
  • Performance related bonus, comprehensive private healthcare, pension scheme, life assurance,
  • free parking.

Day-to-Day to Responsibilities 

  • Contacting debtors by phone and email to encourage payment on overdue business debts.
  • Managing incoming telephone and email communication from various sources, including debtors, clients, courts, and legal service providers.
  • Reporting to clients in a timely and professional manner
  • Maintain accurate and up-to-date records of all communications and transactions with debtors
  • Draft and send correspondence, including demand letters and settlement agreements under attorney supervision
  • Conduct research to locate debtors and gather information pertinent to debt recovery cases and settlements with debtors in compliance with legal and company guidelines
  • Advise debtors of their rights and obligations under applicable laws
  • Monitor and follow up on payment arrangements to ensure compliance and timely payments
  • Organize and manage case files, ensuring all documentation is complete and filed correctly
  • Generate reports and provide updates to attorneys and clients on the status of debt collection efforts
  • Coordinate with other departments to ensure seamless and efficient case management.


  • Some understanding of the debt recovery process including litigation and enforcement.
  • Proficient in operating case management systems.
  • Excellent written and verbal communication skills.
  • Experience in a commercial environment.
  • Clear, confident telephone manner.
  • Strong negotiation skills and resilience in dealing with challenging cases.
  • Self-starter capable of working with minimum supervision.
  • Consistent high level of accuracy, even when under pressure.
  • Professional, friendly and approachable demeanor.


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