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Deputy Office Supervisor

Job Reference
Salary Description
£21,500.00-£25,000.00 per year
Contract Type
Bromsgrove ,

This will include a variety of work including but not limited to:

  • Responsibility for technology and mobiles through our IT support company and telco providers.
  • Responsible for on-boarding new starters including tech set up, induction, training etc. Also be responsible for any leavers.
  • Oversight of company CRM system
  • System management and configuration
  • Training and user optimisation
  • KPI reporting
  • Client document management – presentations and report templates.
  • Information security, relevant data protection and governance oversight.
  • Work closely with the finance team to ensure Administration and Office Management costs and credit control are aligned to business processes.
  • Support client contract management to ensure that terms are aligned to business needs. This includes responding to client questionnaires on operational matters.
  • Develop company sustainability initiatives.
  • Answering telephone calls, taking accurate and detailed information from customers
  • Maintaining stock and ordering supplies

Skills and Experience

  • Exceptional communication skills with a positive mindset, energy, and empathy.
  • Willingness to learn new skills with a track record of putting these into practice.
  • Proven experience of office management / administrative duties ideally gained in a fast-paced professional environment.
  • Strong IT skills, with excellent knowledge of O365 with the ability to troubleshoot where required.
  • Experience of managing information management systems
  • Strong organisation and time-management skills
  • Ability to operate and problem solve independently with sound judgement.
  • Experience of process improvement would be advantageous.
  • Familiar with managing third-party supplier relationships.
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