Sales Administrator

Job Reference
SA-CFL-W-114065
Salary Description
£24,000 - £28,000 plus bonus
Contract Type
Permanent
Location
Bidford-on_Avon ,
Bidford-on_Avon
Advert

Job Title:          Sales Administrator

Company:        Viezu Technologies

Location:          Alcester B50

Salary:               £24,000 - £28,000 a year plus bonus

Hours:               08:30am – 5:30pm Monday – Friday – Occasional Saturdays 9am – 1pm

 

Our client is currently looking for an experienced Sales Administrator to provide support to the demands of customers in a modern digital sales environment. Handling incoming sales enquiries in our busy Aftermarket Automotive Sales Department.

 

What’s in it for you?

 

  • Company pension
  • On-site parking
  • Private medical insurance

 

Day to Day Responsibilities:

 

  • To handle all incoming enquiries via Telephone, Email, Phone and Web Chat.
  • Support sales administration including processing payments.
  • Dealing with delivery processes such as delivery bookings, speaking with couriers and the occasional packing of goods.  
  • Raise Purchase Orders on Suppliers when requested.
  • Maintain the CRM Database in all defined and new processes
  • Raise internal invoices for processing for processing digital sales
  • Monitor the digital sales platforms for orders to be fulfilled
  • Arrange order fulfilment in a timely manner particularly manage order placed on or just before a national holiday or weekend
  • Handle the return of goods, inspection and return to stock or to the supplier as directed
  • Raise refund paperwork for authorisation against returned items
  • Liaison with Customers for completed sales, for service and part
  • Liaison with couriers for shipping agents/brokers
  • Monitor stock levels for frequently ordered items and determine items for stock
  • Liaise with relevant internal Teams to ensure all aspects of the Customers order is completed and fulfilled.
  • Categorising the lead and prospect identity
  • Monitor supplier performance and delivery in respect of “Drop Shipping” to individual customers

 

As a person you will need following:

 

  • Must have previous CRM system experience
  • Strong administration skills
  • Process driven
  • Able to work to strict SLA's
  • Experience of using an accounts package for invoicing
  • Able to multi task
  • Strong Microsoft skills (Word, Excel, Powerpoint)
  • Tenacious and confident

 

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