Sales Administrator

Job Reference
Salary Description
£24,000 - £28,000 plus bonus
Contract Type
Bidford-on_Avon ,

Job Title:          Sales Administrator

Company:        Viezu Technologies

Location:          Alcester B50

Salary:               £24,000 - £28,000 a year plus bonus

Hours:               08:30am – 5:30pm Monday – Friday – Occasional Saturdays 9am – 1pm


Our client is currently looking for an experienced Sales Administrator to provide support to the demands of customers in a modern digital sales environment. Handling incoming sales enquiries in our busy Aftermarket Automotive Sales Department.


What’s in it for you?


  • Company pension
  • On-site parking
  • Private medical insurance


Day to Day Responsibilities:


  • To handle all incoming enquiries via Telephone, Email, Phone and Web Chat.
  • Support sales administration including processing payments.
  • Dealing with delivery processes such as delivery bookings, speaking with couriers and the occasional packing of goods.  
  • Raise Purchase Orders on Suppliers when requested.
  • Maintain the CRM Database in all defined and new processes
  • Raise internal invoices for processing for processing digital sales
  • Monitor the digital sales platforms for orders to be fulfilled
  • Arrange order fulfilment in a timely manner particularly manage order placed on or just before a national holiday or weekend
  • Handle the return of goods, inspection and return to stock or to the supplier as directed
  • Raise refund paperwork for authorisation against returned items
  • Liaison with Customers for completed sales, for service and part
  • Liaison with couriers for shipping agents/brokers
  • Monitor stock levels for frequently ordered items and determine items for stock
  • Liaise with relevant internal Teams to ensure all aspects of the Customers order is completed and fulfilled.
  • Categorising the lead and prospect identity
  • Monitor supplier performance and delivery in respect of “Drop Shipping” to individual customers


As a person you will need following:


  • Must have previous CRM system experience
  • Strong administration skills
  • Process driven
  • Able to work to strict SLA's
  • Experience of using an accounts package for invoicing
  • Able to multi task
  • Strong Microsoft skills (Word, Excel, Powerpoint)
  • Tenacious and confident


We use cookies to give you the best online experience. You can see how we use cookies here..    Ok, I got this
We're working on it!

It'll be ready in a jiffy...