Call Centre Advisor

Job Reference
CCA-CFL-W-113856
Salary Description
£11.44 per hour
Contract Type
Temporary
Location
Redditch ,
Redditch
Advert

Call Centre Advisor
Location: Redditch
Salary: £11.44per hour
7 day fortnight including every other weekend
Shift pattern: Week 1 - Mon/Tues/Fri/Sat/Sun
Week 2 - Weds/Thurs

Shifts available

4.30pm till 1.30am

9am till 4.30pm

Exciting opportunity to join a well-known online retailer who are looking to recruit additional Customer Service staff due to an increased demand in their products. The role will be offered initially on a temporary basis, with a view to permanent in the future for the right candidates.

Day to Day duties will include the following:
* Answering incoming calls from customers
* Taking payments over the phone
* Using an in house system to enter customer orders
* Dealing with queries
* General administration
* Delivering an excellent customer service at all times
* Adhere to data protection and company policies

As a person you will need the following qualities and experience:
* Previous customer service experience (Essential)
* Excellent customer service skills (Essential)
* High level of accuracy (Essential)
* Keyboard skills (Essential)

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