Terms Of Service

The following terms and conditions apply to all Employers, Applicants and users who access or use the Staffing Platform, or otherwise indicate their acceptance to this agreement. All references to “Staffing Platform”, “we”, “us” and “our” refer to Workforce Staffing Ltd (Company Number 08515470) at County House, 9 Church Green West, Redditch, Worcestershire, B97 4EA.


Last Updated: 25th May 2018

The Platform is made available for use only by individuals applying to employment openings ("Applicants"), by individuals and/or organisations seeking to make available information regarding employment openings, on their behalf or others' behalf, including but not limited to agencies purchasing for multiple parties ("Employers"). If you are accessing or using the Platform in your capacity as an employee or other representative of an Employer, you are agreeing to this Agreement on behalf of yourself and such Employer, and you represent and warrant that you have the authority to bind such Employer, as applicable, to this Agreement.

We may change this Agreement by notifying you of such changes by any reasonable means, including by posting a revised Agreement through the Platform. Any such changes will not apply to any claim brought prior to the date on which we posted the revised Agreement incorporating such changes, or otherwise notified you of such changes. Your access to or use of the Platform following any changes to this Agreement will constitute your acceptance of such changes. The "Last Updated" legends in each section of the terms and conditions indicate when this Agreement was last changed. We may, at any time and without liability, modify or discontinue all or part of the Platform (including access to the Platform via any third-party links); charge, modify or waive any fees required to use the Platform; or offer opportunities to some or all Platform users.

The Staffing Platform Services

Last Updated: 7th May 2021

Staffing Platform provides recruitment related services via its Platform which is made up of several sites and product offerings that together constitute, ("the Staffing Platform").

Staffing Platform ATS

Staffing Platform ATS provides "Job Ad" creation and posting tools and "Applicant" response management tools to Employers for the purposes of attracting and recruiting Applicants. You acknowledge and understand that we have no control over Job Ad content. Staffing Platform ATS makes Job Ads available to certain third-parties including but not limited to job boards, job aggregators, Candidates, Applicants and Employers. Staffing Platform does not have any obligation to screen any Job Ad and may exclude or remove any Job Ad from the Platform for any or no reason. We cannot confirm the accuracy or completeness of any Job Ad or other information submitted by any employer or other user, including the identity of such employer or other user. Staffing Platform assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of any Job Ad. You acknowledge that posted Job Ads are subject to destination job board and aggregator Job Ad quality and inclusion rules and policies. Further, Staffing Platform does not guarantee the delivery or receipt of a Job Ad and does not guarantee the date or time at which they may be made available to third-parties.

Staffing Platform makes screening tools available to Employers for Employer use in the application process, including pre-screening questions, phone screening tools and employee assessments. Staffing Platform is licensing these tools to you for your use as you determine. By using any screening product, made available to you by Staffing Platform, you agree that you have made the determination to use these tools as part of your application process, and substantive questions you ask or choose are solely determined by you, and are not being asked by Staffing Platform. You are the sole party to determine which answers will qualify an Applicant. You are solely responsible for the use of the screening tools including any results which are considered to cause "indirect" discrimination. You further acknowledge that you are responsible for offering alternative methods of screening, if so required by the Equality Act 2010 or any other equivalent act. You the Employer agree to indemnify Staffing Platform for claims arising out of an Employer's use of a Screening Tool or that such Screening Tool results in "indirect" discrimination.

Whether you are a Candidate or Employer, you understand and agree that Staffing Platform does not have any obligation to screen any assessment or response, or to include any assessment or response in the Platform and may exclude or remove any assessment or response from the Platform for any or no reason without liability or notice.

Regardless of whether you are a Job Seeker or an Employer, any emails or email notifications corresponding with any actions you take on the Platform are provided solely as a courtesy. Staffing Platform disclaims all warranties with regards to the transmission or storage of such courtesy notices, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent. In the event a message being sent is intended for a closed Job Ad, removed Applicant or closed account, these messages will not be deliverable.

Staffing Platform Apply

Staffing Platform Apply provides the initial "Application" service to Applicants for the purposes of sending an application to an Employer. Some third-party job boards and aggregators send application data to the Staffing Platform Apply service in a way that may be unseen by the Applicant. As an Applicant you acknowledge that we will accept and process your application, responses and any other communications being processed by Staffing Platform in accordance with this Agreement and Staffing Platform's Privacy Policy. Further, you acknowledge that we may receive an application from you automatically because of your use of a third-party service which stores your data as a "Job Seeker" and these applications are provided to us in accordance with the terms of service of that third-party.

As an applicant, you are requesting and authorising Staffing Platform to make your application available to the Employer responsible for the Job Ad to which you applied. You understand that this is without warranty, and that Staffing Platform reserves the right to display or reformat applications and responses in a manner to permit Employers to review your application together with applications from other Applicants. You also acknowledge that once you have requested that Staffing Platform transmit your Application to an Employer, that request cannot be cancelled. Provision is made for you to remove your application from the Staffing Platform Applicant portal in accordance with the EU GDPR. Staffing Platform does not guarantee that any Employer will receive, access, read or respond to any application or response, or that there will be no mistakes in the transmission of the data. However, Staffing Platform may alert you when any of the above events occur.

Staffing Platform Applicant portal

The Staffing Platform Applicant portal provides "Application Management" services to Applicants for the purposes of managing and continuing applications made via the Staffing Platform Apply service.

An applicant may, but is not required to, provide a response to an assessment sent by an Employer. After an Applicant has provided a response, the Employer will be able to use the Staffing Platform ATS platform to review the response. If there are multiple versions of the same assessment, the response percentile for any candidate will be determined only in relation to other responses to the same version of that assessment.

Employers may have instructed Staffing Platform to send out rejection notices if you have not responded to assessments or requests in a manner acceptable to the Employer, and you acknowledge that Staffing Platform has no discretion in the transmission of these rejections. The Employer is the sole party to determine whether to give you the opportunity to retake any assessment or update or modify your response.

Staffing Platform Hiring Manager portal

The Staffing Platform Hiring Manager portal provides Job requisition creation and approval processes, Shortlist management and Interview preparation services to Hiring Managers and representatives of the Employer for the purposes of creating Job Ads, reviewing applications and managing and attending face to face interviews for applications that are related to the Job Ads they are representing the Employer for.

As an Applicant, you are authorising Staffing Platform to make your application available to Hiring Managers and representatives of the Employer for the purposes of evaluating your application or preparing to conduct an Interview, Work Trial or other application related activity.

As an employee or other representative of an Employer, you acknowledge that the download or printing for off-line storage or use of materials related to an application accessed via Staffing Platform could result in those materials being accessed by unauthorised third-parties. Further, you indemnify Staffing Platform from any allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgements, costs and expenses (including without limitation legal fees and costs) that result from off-line storage of Applicant data.

Staffing Platform Careers

Staffing Platform provides several options for Employers to integrate Job Ads into their own websites.

Employers can choose from several options when displaying Job Ads on their own site. Employers can:

  1. include a "snippet" of code which includes a brand neutral job search service within your site using a frame
  2. have an integration developed where Staffing Platform posts Job Ads in a similar fashion to commercial job boards and aggregators. (Dependent on the suitability of the Employers' site)
  3. have a fully branded search and application process which mimics the branding of the Employers' primary site.
  4. have a fully branded, standalone content managed website deployed with bespoke job search and application facilities, providing a full Employer "careers showcase" site, optimised for organic Job Ad discovery by third parties such as search engines and job aggregator services.

Staffing Platform's Role

Staffing Platform does not act as an employment agency by offering the Staffing Platform platform. By using the Staffing Platform platform, you acknowledge and agree that Staffing Platform is not procuring employees for Employers or procuring opportunities to work for Applicants. Staffing Platform merely provides a tool enabling Employers and Applicants to exchange Job Ads, applications, assessments and responses as they determine. The sole responsibility for the content of any assessment or response, any requests for interviews or offers made, any issues arising from an acceptance or denial of employment, and any other issues arising from the use of the Staffing Platform, is solely with Employers or Applicants as applicable.

Staffing Platform cannot confirm the information submitted by any Employer, Applicant, or other user, including the identity of any user. Staffing Platform does not inquire into the backgrounds of Applicants or Employers or attempt to verify the statements of Applicants or Employers. You are responsible for conducting any background checks, reference checks, or other due diligence that you may require before making an offer of employment to an Applicant or accepting an offer of employment from an Employer. You are responsible for complying with all laws and regulations relating to the intended employment of any Applicant. If you are an Applicant, you agree that any rights you have under any applicable employment, equality or discrimination laws, or any similar laws regulating consumer or credit reporting agencies in other countries, may only be asserted against the Employer. Further, for any skill area in which formal licenses or certifications may exist, assessments do not act as a substitute for such license or certification and do not speak to whether an Applicant is qualified for or has such a license or certification. It is the Employer's sole responsibility to determine what licenses or certifications are required for their job and whether an Applicant has such license or certification. Staffing Platform also makes no statement as to whether a particular skill is necessary for a job and it is an Employer’s sole responsibility to make such determination (or seek appropriate legal counsel to do so), in accordance with the Equality Act 2010 or other applicable laws.

Staffing Platform is not a third-party to or liable for any agreements between an Employer and Applicant, regardless of whether Staffing Platform receives a fee from the Employer in connection with the transaction. Staffing Platform will not be liable for any costs or damages arising out of or related to such transaction.


External sites

Last Updated: 25th May 2018

The Platform contains links to other sites on the Internet which are owned and/or operated by third-party vendors and other third parties (the "External Sites"). You acknowledge that Staffing Platform is not responsible or liable for any such third parties or for the availability of, or the materials located on or through, any External Sites. You should contact the site administrator or web-master for the applicable External Platform if you have any concerns regarding such links or the materials located on an External Platform.


Use of the platform

Last Updated: 25th May 2018

You are not permitted to use Staffing Platform's Platform or its content other than for non-commercial purposes. Use of any automated system or software, whether operated by a third-party or otherwise, to extract data from the Platform (such as screen scraping or crawling) is prohibited. Staffing Platform reserves the right to take such action as it considers necessary, including issuing legal proceedings without further notice, in relation to any unauthorised use of the Platform. If you wish to make commercial use of the Platform, if you wish to make use of the Platform in any capacity other than that of a Jobseeker or Employer, or if you wish to purchase Staffing Platform services that utilise the Platform, you must have a prior written agreement with Staffing Platform to do so and have accepted Staffing Platform's online terms of service. Please contact us for more information. We reserve the right (but will not have any obligation) to terminate users, and reclaim usernames or URLs, for any reason.

User content

Last Updated: 25th May 2018

Some parts of the Platform allow users to post Job Ads, Curriculum Vitae and supporting information, text, images, audio, video, messages, and other materials (any such materials that a user submits, posts, displays, or otherwise makes available on or through the Platform is referred to herein as "User Content"). Such functionality is designed to help users obtain career, employment, company information and facilitate communication. User Content is provided by third-party contributors. User Content may be inaccurate, incomplete, misleading or deceptive. Staffing Platform does not endorse and is not responsible for any User Content, including any opinion, advice, information, or statement contained therein. Certain elements of Staffing Platform applications pages may appear to be content produced by Staffing Platform but are actually a reproduction of user-generated content. You acknowledge that by accessing the Platform, you may encounter content (including User Content) that you find harmful, offensive, threatening, indecent or objectionable, including, but not limited to, explicit language and other potentially offensive material, and you acknowledge that Staffing Platform shall have no liability with respect to such content.

You must not post any User Content that is unlawful, fraudulent, discriminatory, threatening, abusive, libellous, defamatory, obscene or otherwise objectionable, or that contains sexual, ethnic, racial or other discriminating slurs, or that contains no relevant or constructive content. You must also not post any User Content that contains proprietary information, trade secrets, confidential information, advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communication (except as otherwise expressly permitted by us in writing) or encourages or causes spamming or flooding.

You are prohibited from publicly posting any User Content containing official identification information (whether your own or of another person), such as National Insurance number, passport number, national identification number, insurance number, driver's license number, immigration number, or any other similar number, code, or identifier. Posting such identification information may lead to identity theft and other adverse consequences. Staffing Platform may remove any such identification information, but does not undertake any obligation to do so, and has no responsibility and disclaims all liability for any public posting of such identification information. Staffing Platform reserves the right to change the display of Curriculum Vitae on its Platform, including, but not limited to, hiding fields, rearranging its format, and changing visual elements.

Although Staffing Platform has no obligation to do so, Staffing Platform may monitor User Content, and reserves the right to delete any User Content or portion thereof that, in Staffing Platform's sole discretion, violates the above rules, including any User Content that is unrelated to the specific application to which it is posted, or that is an advertisement, recruiting or other commercial message, or that Staffing Platform deems in its sole discretion to be inappropriate. If you believe that any User Content violates this Agreement or our policies, please contact Staffing Platform immediately so that we may have the opportunity to consider its removal. For clarity, Staffing Platform does not have any obligation to remove any User Content, and the interpretation of whether any User Content violates any Staffing Platform policy will always remain within the sole discretion of Staffing Platform.

Staffing Platform reserves the right to disclose all User Content and other relevant information, and the circumstances surrounding their transmission, to any third-party in connection with operating the Platform; to protect itself, its affiliates, its partners and its visitors; and to comply with legal obligations or governmental requests. This means, for example, that Staffing Platform may honour court-mandated requests to reveal a user's electronic address and identity, or other properly requested information.

Without limiting the generality of the foregoing, Staffing Platform reserves the right (but is under no obligation) to remove any Job Ad that directly or indirectly discriminates against Applicants. Direct discrimination means, for example, that a Job Ad specifically makes clear that only Applicants matching a certain criterion are wanted, thereby excluding others because of, for example, their gender, race, age or disability. Indirect discrimination means, for example, that a Job Ad implicitly excludes certain classes of Applicants by making it impossible for them to qualify for the job requirements. You understand and agree that it is your responsibility to refrain from posting any Job Ad that directly or indirectly discriminate against Applicants or otherwise violate applicable law.

Site rules

Last Updated: 25th May 2018

You agree not to access (or attempt to access) any sites which constitute the Platform by any means other than through the interface that is provided by Staffing Platform, unless you have been specifically allowed to do so in a separate, written agreement with Staffing Platform. You agree that you will not engage in any activity that interferes with or disrupts the Platform (or the servers and networks which are connected to the Platform). Unless you have been specifically permitted to do so in a separate, written agreement with Staffing Platform, you agree that you will not crawl, scrape, reproduce, duplicate, copy, sell, trade or resell the Platform for any purpose. You agree that you are solely responsible for (and that Staffing Platform has no responsibility or liability to you or to any third-party for) any breach of your obligations under this Agreement and for any consequences (including any loss or damage which Staffing Platform may suffer) of any such breach.

You agree that you shall not transmit to Staffing Platform or upload to or through the Platform (whether as User Content or otherwise) any Harmful Code, or use or misappropriate the Platform for your own commercial gain. "Harmful Code" shall mean any software that: (a) is designed to damage, disrupt, disable, harm, impair, interfere with, intercept, expropriate or otherwise impede in any manner, any data, storage media, program, system, equipment or communication, based on any event, including for example but not limited to (i) exceeding a number of copies, (ii) exceeding a number of users, (iii) passage of a period of time, (iv) advancement to a particular date or other numeral, or (v) use of a certain feature; or (b) would enable an unauthorised person to cause such result; or (c) would enable an unauthorised person to access another person's information without such other person's knowledge and permission. Without limiting the foregoing and by way of example only, users may not:

  • Generate or facilitate unsolicited commercial email ("spam"). Such activity includes, but is not limited to:
    • sending messages in violation of the Privacy and Electronic Communication Regulations 2003 under U.K. law or any other applicable anti-spam law;
    • imitating or impersonating another person or his, her or its email address, or creating false accounts for the purpose of sending spam;
    • data mining any Staffing Platform property;
    • sending messages to users who have asked not to be contacted;
    • selling, exchanging or distributing to a third-party the contact information of any person without such person's knowledge of, and continued consent to, such disclosure; and
    • Send, upload, distribute or disseminate any unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, or otherwise objectionable content, or offer to do the same. Staffing Platform may block the transmission of such content.
  • Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other Harmful Code or items of a destructive or deceptive nature.
  • Conduct or forward pyramid schemes or similar programs.
  • Transmit content that may be harmful to minors.
  • Impersonate another person (via the use of an email address or otherwise) or otherwise misrepresent yourself or the source of any email.
  • Transmit another's intellectual property or other proprietary or confidential information without such owner's or licensor's permission. Users who repeatedly post intellectual property owned by others will be banned from Staffing Platform.
  • Violate the legal rights (such as rights of privacy) of others.
  • Promote or encourage illegal activity.
  • Interfere with other Staffing Platform users' enjoyment of the Platform.
  • Create multiple user accounts in connection with any violation of the Agreement or create user accounts by automated means or under false or fraudulent pretences.
  • Sell, trade, resell or otherwise exploit for any unauthorised commercial purpose, or transfer, any Staffing Platform account.
  • Modify, adapt, translate, or reverse engineer any portion of the Platform.
  • Remove any copyright, trademark or other proprietary rights notices contained in or on the Platform.
  • Reformat or frame any portion of the web pages that are part of the Platform without Staffing Platform's explicit written permission.
  • Contact other Staffing Platform users about multi-level marketing (MLM) programs, jobs that require payment to start, or any topics Staffing Platform considers detrimental to its users.
  • Create multiple Staffing Platform accounts without permission.
  • Bypass any limitations or suspensions of functionality.
  • Provide false information.
  • Scrape or otherwise replicate any Staffing Platform content for competitive purposes

Staffing Platform reserves the right to use any User Content (including the content of messages or material sent through or to the Platform or Staffing Platform) to prevent potentially illegal or tortious activities, or any other activities that are detrimental to other users. Staffing Platform reserves the right to use a variety of methods to detect and block the above anomalous activity and to screen User Content to prevent abuse such as spam or fraud. However, such detection methods are not perfect and false positives may occur. If you use the Platform, you consent to Staffing Platform enforcing these rules or attempting to prevent spam or anomalous activity, which may result in a temporary or permanent suspension or termination of your account or use of certain functions of the Platform, including but not limited to the email relay function, for some users, with or without notice, and Staffing Platform shall not be responsible or liable for any such suspension or termination, including any consequences thereof. Staffing Platform reserves the right to drop any message with an .ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .jar, .jse, .lib, .lnk, .mde, .msc, .msp, .mst, .pif, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh, or .zip attachment for any or no reason. Staffing Platform further reserves the right to conduct investigations to determine whether you are perpetrating a scam, spamming Staffing Platform or its users, or otherwise conducting fraudulent activity on Staffing Platform by various means, including but not limited to investigating your functionality by setting up profiles and names that belong to Staffing Platform. Staffing Platform reserves the right to turn over any information gathered via such investigations to the police or other third-party if Staffing Platform has a good faith belief that you are using the Platform in violation of these terms.

Registration/Contact information

Last Updated: 25th May 2018

Some areas of the Platform, including areas that may permit you to set up an Staffing Platform account, require you to register or provide an email address. If you so register, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by our registration form (including your email address) and (b) be responsible for the confidentiality and use of your username and password, and not transfer or resell your use of or access to the Platform to any third-party. Please note that any individuals with whom you have shared your username and password and who are able to answer verification questions about your Staffing Platform account may receive access to information regarding your Staffing Platform account.

If you are an Employer, your account is for business use and not for personal use. Staffing Platform is not responsible and disclaims all liability if your email is used improperly or falsely by a third-party. By registering for an Staffing Platform account, you agree to receive mandatory email updates regarding anomalous activity to your Staffing Platform account. If you attempt to send an email from a name or email address that is not true, accurate, current or complete, we reserve the right to drop such email, and attempting to send such email is a violation of our terms.

In some instances, multiple users may be linked to the same account ("a Client Account"). A Client Account is created when the primary account owner(s) ("Account/Company Admin(s)") of an Employer account invites other users to the same account. Admin(s) may be given the option to give these other users certain levels of access and functionality ("Roles") within the account, as described on the site. If you are an Account or Company Admin adding a user to a Role, you represent to Staffing Platform that you are an authorised representative of this account and that you have the authority to allow this data and access to be shared. You further agree to indemnify Staffing Platform from any allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgements, costs and expenses (including without limitation legal fees and costs) that result from the sharing of this data and access to your account. You agree that Staffing Platform assumes no liability regarding the accuracy of the statements above and that you are fully responsible for said accuracy. When using a Client Account, any users with access to certain Roles may have access to any or all account information, including but not limited to: communications and actions of all other users and applicants within the Client Account, contacts, and billing information, and you consent to such access.

We reserve the right (but will not have an obligation) to terminate users or to reclaim usernames or URLs.

You agree that Staffing Platform may, as part of its services to you, communicate with you, or initiate communication with you on behalf of a third-party, through your Staffing Platform account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to Staffing Platform or that Staffing Platform may otherwise obtain from third-party sources. By providing Staffing Platform with a mobile phone number, you expressly consent to receiving communication via such mobile number. When you give Staffing Platform a mobile number and consent to receiving communication, such communications are inherent to the services you have signed up for, and you may not revoke such consent without discontinuing use of Staffing Platform's services.

Disclaimer of Warranties

Last Updated: 25th May 2018

Staffing Platform disclaims responsibility or liability for the accuracy, content, completeness, legality, reliability, operability or availability of information or material displayed in or linked from Staffing Platform or otherwise made available on the Platform by Staffing Platform or third parties (including User Content), regardless of whether paid for or used for free. Staffing Platform disclaims any responsibility or liability for the accuracy, content, completeness or reliability of information provided by Staffing Platform for informational purposes only, including but not limited to, Staffing Platform Reports data such as application counts, estimated spend etc. You acknowledge you are not paying Staffing Platform for the aforementioned information. Staffing Platform disclaims any responsibility for the deletion, failure to store, mis-delivery, or untimely delivery of any information, emails, attachments or material (including User Content). Staffing Platform further disclaims any responsibility for any harm resulting from downloading or accessing any information or material on the Platform or on other sites or services on the Internet accessed through the Platform. Under no circumstances shall Staffing Platform be liable to you or any third-party because of your use or misuse of or reliance on the Platform. Additionally, under no circumstances shall Staffing Platform be liable to you or any third-party due to your use or misuse of or reliance on any third-pa

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