PLEASE NOTE: This statement is also available to view online by clicking here.

Privacy

Pinfields Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Pinfields Limited collects and processes your personal data through your use of this website, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Pinfields Limited is the controller and responsible for your personal data (collectively referred to as Pinfields Limited, 'we', 'us' or 'our' in this privacy notice).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 25th May 2021 and historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data: Includes company address, email address and telephone numbers.
Transaction Data: Includes details about payments to and from you and other details of the services you use from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data: Includes your username and password, preferences, feedback and survey responses.
Usage Data: Includes information about how you use our website, products and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions

You may give us your Identity / Contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

apply for our products or services
create an account on our website
subscribe to our service or publications
request marketing to be sent to you
enter a survey
apply for employment or to provide us with services
give us some feedback.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources.

We may receive personal data about you from various third parties, including technical data from the following parties:

analytics providers [such as Google based outside the UK]
advertising networks [such as Google based outside the UK]
search information providers [such as Google based outside the UK].

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To manage our relationship with you which will include: Notifying you about changes to our terms or privacy policy Asking you to leave a review or take a survey	Identity Contact Profile Marketing and Communications	Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to complete a survey	Identity Contact Profile Usage Marketing and Communications	Performance of a contract with you Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	Identity Contact Technical	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	Technical Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you	Identity Contact Technical Usage Profile	Necessary for our legitimate interests (to develop our products/services and grow our business)
To perform our services to you including: Manage payments, fees and charges Collect and recover money owed to us	Identity Contact Financial Transaction Marketing and Communications	Performance of a contract with you Necessary for our legitimate interests (to recover debts due to us)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside the Pinfields Limited group of companies for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase or other transactions.

Cookies

This website uses cookies. A cookie is a small text file stored in your computer containing text data. We use cookies for certain functions to improve the usability of the website. However, enabling cookies in your web browser is necessary if you wish your selections to be remembered for future visits on the same computer. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the IAB website at www.allaboutcookies.org. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in ' How we use your personal data':

Internal Third Parties as set out in the Glossary.
External Third Parties as set out in the Glossary.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We do not transfer your personal data outside the UK.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Workforce Staffing GDPR data management summary

PLEASE NOTE: This is a bullet point summary of our commitments and practices under the GDPR, the full statement can be found below.

Who are we and who sees your data

We are Workforce Staffing Ltd. We provide the software the recruiter uses to manage your application and are the primary "Data Processor" dealing with your application.

For direct recruiters, they are a "Data Controller", for agencies, depending on their recruitment practice, they may be a "Data Controller" (usually for temp role recruitment) or "Data Processor" (usually for permanent roles with an employer).

There may be other data processors involved in the process and you will be informed of their involvement. If we need to, we will ask you before providing these third parties with your data. Some third parties can be passed limited data about you without the need for consent.

Data Controller - The Employer
Data Processors - The people providing the software or a service to the Data Controller, including (but not limited to):
- An Internet based applicant tracking software provider
- Background checking services
- Outsourced telephone interview service providers
- Agencies providing recruitment services to the Employer

Information Gathered

When processing an application, we gather the following information as a minimum:

Name
E-mail address
Postal address
Telephone number
(optional) Curriculum Vitae/Resume

This data is used to enable a recruiter to contact you about the vacancy you've applied to.

When you apply via a job board, sometimes, they send more information than we require. We store this extra information for auditing purposes only. This data may include prior work experience and other employment information you have provided to them in the past.

The Data Controller can ask for further information when processing your application using custom forms defined by them. Custom form data is only ever processed in relation to your application.

Consent and you

We do not require consent before you make an application.
The "Data Controller" only requires consent from you where they wish to process your data for reasons outside of the original reason you provided your information e.g. a reason not directly related to an application or talent pool, or passing data to a third party that processes your data for a reason that is unrelated to your application.
We process all information provided for your application based on the consent level you set.
Where you do not set consent, if your application progresses to a stage where consent is required, we will ask for it before proceeding.
Any consent you give is on a per-application or per-employer basis depending on the reason for the consent.
You can withdraw your consent at any time with no need to provide a reason.

Storing and protecting your data

Your data is stored on servers provided by the Microsoft Azure platform in their European data centres.
Your data is never sold for profit.
Your data is never given to third parties without explicit permission from you except where there is a legitimate interest to do so in the process of evaluating your application. Such a third party would be a Background Checking service or similar.
On application, if known, any third parties that will be involved in evaluating your application will be disclosed.
Your data is stored on encrypted drives. (Encryption at rest)
Access to your data is restricted to the Data Controller (The company recruiting for the role) and Hiring Managers associated with your applications.
Our staff will only ever access your data if they are instructed to do so by you, the Data Controller, a legal request by a law enforcement agency or if an issue is detected with the system which requires data repair or removal.
We will notify you of any changes made by the Data Controller to your core data including your name and contact details.
You can always review your applications and see what data is held in full via the portal provided.
You can export your data at any time.
You can remove all your data at any time.

Complaints and requests for information

Complaints and requests for information should in the first instance be directed to the Data Controller.
As the Data Processor we provide tools allowing you to access and control all the data held by us for your applications using the portal provided.
If you are unhappy with any aspect of the way in which your data is being held, you can raise the issue with us using our support portal.
You also have the right to lodge complaints with the Information Commissioners Office.

For more details on any of these points, please refer to our full GDPR data management statement.

About your application process

There may be several stages of your application that allow us to process your data in an automated, semi-automated or manual way, each of which is described below.

Hiring Manager Shortlist

If you are shortlisted for a role, all of the data collected as part of your application up to that point may be made available to one or more hiring managers who will be involved in the decision making process for your application.

In the event of your application being direct to the employer, hiring managers are typically senior staff within the same company.

If this application is via a recruitment agency or other third party agent working on behalf of an employer, the hiring managers will be senior staff from the employers organisation.

Workforce Staffing GDPR data management statement

Introduction

Workforce Staffing Ltd ("Workforce Staffing") takes the privacy and security of your information very seriously. This policy explains how and for what purposes we use the information collected about you via the iintegra Talent Acquisition Platform (referred to below as the “TAP”). Please read this data management policy carefully.

For the purposes of the GDPR, iintegra is classed as a Data Processor and processes your information on behalf of the Data Controller.

If you have any queries about the policy, please get in touch with us using the contact details set out here and we will do our best to answer your questions.

Service Providers

Workforce Staffing uses the Azure platform from Microsoft to deploy its servers. All of the servers used by the iintegra platform are restricted to physical locations based in the European Union.

Microsoft and its employees do not have access to any data stored on the iintegra platform. However, restricted access may be required occasionally to assist with technical issues as they arise.

Personal information collected

The TAP is configurable on a client by client basis to collect any data they deem reasonable for the purposes of recruiting individuals to open positions that they have.

The TAP requires a minimum of information to start an application which is set out below:

Name
E-mail address
Postal address
Telephone number
(optional) Curriculum Vitae/Resume

The TAP may be configured by the client to request additional information from you in furtherance of your application.

Use of this information

The TAP uses the information you provide to assist our client in the management of the application.

Sharing this information

Where our client requires a third party to process your data, we will make the minimal amount of information available for the process to work. Your data may be shared with a third party as part of your application process for the purposes of telephone interview, assessment or background checks.

Security

We have implemented technology and policies to safeguard your privacy from unauthorized access and improper use. We use secure sockets, currently implementing the TLS v1.2 standard to encrypt any personal information you need to input before it is sent to us. Your password is stored as a one-way hash (a special string of characters mathematically generated using your password as a starting point) using the SHA-512 hashing algorithm which does not contain any trace of your original password. When you login, we re-calculate the hash based on the password you provide and compare it with the hash we store.

All of your data is stored within encrypted databases and on storage mediums with encryption enabled. This is typically referred to as encryption at rest.

Control over your information

As the data processor, we provide services and facilities that help you to manage your data and exercise your rights according to the GDPR. These facilities are outlined below:

Your right to withdraw consent

At any time, you can access your application management portal and withdraw your consent for each application individually. When you withdraw consent, your application will still be processed but under the stricter "Legitimate Interest" clauses of the GDPR.

Your right to be forgotten

In addition to the ability to withdraw your consent for individual applications, you can at any time remove either individual applications or all of your data from iintegra in your account. When you do this, anonymised copies of your applications are retained for reporting purposes.

Your right to complain

If you are unhappy with the way your data has been handled, you have the right to complain at any time. If you wish to make a complaint, please contact our Data Protection Officer by calling 01527 66688 ext 417. You also have the right to lodge complaints with the Information Commissioners Office. Please visit https://ico.org.uk/concerns/ for further information or to start a live chat. Alternatively, you may call the ICO on 0303 123 1113.

How we prevent duplicate applications

When you make your application, we store a one-way hash of your e-mail address against the vacancy to which you apply in order to detect and prevent duplicate applications. This hash is not connected to your personal data and will be retained if you remove an application or your entire account.

When you apply to a vacancy, we calculate a one-way hash of the e-mail address you provide and compare the hash against any previous hashes we have stored for that vacancy. If we find a match using this technique, we prevent the application from being made.

Updates to this Notice

We review the ways we manage your information in accordance with the guidelines and legal requirements set out by the GDPR and other relevant Data Protection acts. As a result of these reviews we may change how we manage and store the information collected and who we share it with. Consequently, this privacy notice may be updated from time to time.

Contact

Contact us with your views about our privacy practices, or with any enquiry relating to your personal information. You can do so by contacting the data officer on 01527 66688 ext 417.

Date : 07/May/2021